Frequently Asked Questions

What if I want to return a product?

We want you to love your purchase! If you are not completely satisfied, you may request a return within 14 days of receiving your order.

Items must be unused, unworn, and in their original condition and packaging. Please contact us at tonihowarddesigns@gmail.com before returning any item.

Please note that sale items, gift cards, and personalized or custom-made items are not eligible for returns, subject to applicable law.

For complete details, please review our Return and Refund Policy.

Where does Toni Howard Designs ship?

We currently ship throughout the United States. At this time, international shipping is not available. We appreciate your interest in Toni Howard Designs!

How long does shipping take?

We offer FREE economy shipping on orders within the United States!

Estimated shipping time is 5–7 business days after your order has been processed and shipped. Delivery times may vary depending on your location and the shipping carrier.

Once your order ships, tracking information will be provided when available.

How can I contact Toni Howard Designs with a question?

We're happy to help! If you have questions about our handmade jewelry, scarves, hand-painted T-shirts, or any of our products, please contact us at tonihowarddesigns@gmail.com.

We strive to respond to all inquiries within 24 hours. We look forward to hearing from you!